REC-006285

active

2021–2023 AUDI Q5

Category: Light Vehicle · Supplier: Audi Australia Pty Ltd

Recall date: 28 February 2025

Defect

Due to a manufacturing issue, the modules installed in the high voltage battery may be defective. During charging a thermal overload could result in a vehicle fire.

Hazard

A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users, bystanders and/or damage to property.

Remedy

Please do not charge the high-voltage battery using an external charging source. In addition, Audi request that owners do not use the e-tron modes “Battery charge” and “Battery hold”. These measures are required for the safety of the vehicle. Owners may continue using their vehicle as long as they follow these restrictions. Please contact your nearest authorised Audi Dealer to schedule an appointment to have the optimised software is installed.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Audi Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au