REC-006100

active

2022–2024 Ford Everest and Transit Custom Vehicles

Category: Light Vehicle · Supplier: FORD MOTOR COMPANY OF AUSTRALIA PTY LTD

Recall date: 11 October 2024

Defect

Due to a software issue, if a vehicle occupant places an obstruction such as a body part in the window space when the driver or passenger side windows are closing, the auto reverse function may not operate until significant pressure is applied.

Hazard

If the driver or passenger side window auto reverse function does not operate as intended, it can increase the risk of serious injury to vehicle occupants.

Remedy

Owners will be contacted in writing requesting they contact an Authorised Ford Dealer to have their vehicle rectified, free of charge. For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — FORD MOTOR COMPANY OF AUSTRALIA PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-006100

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