REC-005969

active

2023 Mercedes-Benz Econic

Category: Heavy Vehicle · Supplier: DAIMLER TRUCK AUSTRALIA PACIFIC PTY LTD

Recall date: 24 May 2024

Defect

Due to a software issue, the passenger side folding door control unit may have been overwritten with incorrect parameters. As a result, if an obstacle is detected during automatic closing, the door will hold or stop and not reverse back to the fully open position as intended.

Hazard

If the folding door does not reverse as intended, it can increase the risk of serious injury to vehicle occupants.

Remedy

Owners of affected vehicles should contact their nearest authorised Daimler Truck dealership to schedule an appointment to have the software updated, free of charge.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — DAIMLER TRUCK AUSTRALIA PACIFIC PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-005969

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