REC-005949

active

2018–2024 Mercedes-Benz A , EQA, EQB, CLA, GLB Class vehicles

Category: Light Vehicle · Supplier: MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Recall date: 15 April 2024

Defect

The electrical power steering control unit back-up software may not operate as intended. In the event of a failure of the power steering control unit, this could result in a loss of power steering control.

Hazard

A loss of power steering control could increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.

Remedy

Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge. A full list of authorised dealerships can be found at: www.mercedes-benz.com.au. Alternatively, please use the Mercedes-Benz online booking service. www.mercedes-benz.com.au/servicebooking.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-005949

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