REC-005791

active

2022–2023 Mercedes-Benz GLC (254 platform)

Category: Light Vehicle · Supplier: MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Recall date: 8 October 2023

Defect

The connection depth of the front towing point may not meet manufacturing specifications. As a result, the front tow point connection could detach from the vehicle during frontal towing.

Hazard

If the front tow point detaches from the vehicle during use, it will increase the risk of serious injury or death to vehicle occupants, bystanders and other road users.

Remedy

Mercedes-Benz will contact affected owners in writing requesting they make an appointment with their nearest authorised Mercedes-Benz dealership to have the work carried free of charge. Alternatively, please use the Mercedes-Benz online booking service. www.mercedes-benz.com.au/servicebooking

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-005791

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