REC-005629

active

2021 Ford ESCAPE

Category: Light Vehicle · Supplier: FORD MOTOR COMPANY OF AUSTRALIA PTY LTD

Recall date: 2 March 2023

Defect

Due to a manufacturing defect, vehicles fitted with a panoramic roof may have poor adhesion of the fixed glass panel and front roof panel to the roof frame. As a result, the panoramic roof panel and or front panel may detach from the vehicle.

Hazard

If the fixed glass panel and/or front panel either partially or fully detaches from the vehicle there is an increased risk of injury or death to road users.

Remedy

Ford will contact affected owners in writing requesting they make an appointment at their preferred Ford Authorised Dealership for inspection and rectification carried out free of charge. For further information, contact any Authorised Ford Dealer or Ford's Customer Relationship Centre on 13FORD (133 673).

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — FORD MOTOR COMPANY OF AUSTRALIA PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-005629

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