REC-005459

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2021 Toyota Kluger Petrol (GSU70R & GSU75R) and Kluger Hybrid (AXUH78R)

Category: Light Vehicle · Supplier: TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED

Recall date: 15 June 2022

Defect

Due to a manufacturing issue, the seat-back frames were not manufactured with the minimum radius criteria to meet the requirements of the Australian Design Rule (ADR 3/03 Seats and Seat Anchorages). The front seat back frames were manufactured with a sharper angle near the headrest than specified by the ADR.

Hazard

The seat-back frames do not comply with Australian Design Rule (ADR 3/03). In the event of a collision this condition may increase the risk of injury to rear seat passengers.

Remedy

Toyota will contact affected owners in writing, requesting to make an appointment with their preferred Toyota dealer to rectify the front seats, free of charge. Owners can also use the Toyota online booking service, by visiting www.toyota.com.au/owners/service/online-service-booking

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-005459

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