REC-005417

active

2021 Mercedes-Benz Certain Vito and V Class

Category: Light Vehicle · Supplier: MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Recall date: 2 May 2022

Defect

Due to a hardware issue with the airbag control unit, the airbags may become deactivated.

Hazard

If the airbag is deactivated in the event of an accident, this may increase the risk of injury or death to vehicle occupants.

Remedy

Consumers are asked to contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible at no cost to them. A full list of authorised dealerships can be found at www.mercedes-benz.com.au Alternatively, bookings can be made online at www.merecedes-benz.com.au/servicebooking

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-005417

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