REC-005370

active

2019 LEXUS Lexus CT200h MY2019

Category: Light Vehicle · Supplier: Toyota Motor Corporation

Recall date: 6 November 2019

Defect

The gas struts that hold the back door open may be manufactured improperly, which may allow the gas charge to leak.

Hazard

If a sufficient amount of gas leaks while the back door is open, the gas struts may fail and pose a risk of injury.

Remedy

Owners of the involved vehicles will be contacted by mail, requesting the registered owner to make an appointment at their preferred Lexus dealer for rectification, free of charge. To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealer For further information, consumers should contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST).

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Toyota Motor Corporation — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-005370