REC-005304

active

2016–2020 BMW X3, X4, and 5 Series

Category: Light Vehicle · Supplier: BMW Australia Ltd

Recall date: 21 March 2022

Defect

A software update issue may lead to an engine failure whilst driving and a red Check Control message "Drive faulty” may also appear.

Hazard

A sudden loss of engine power increases the risk of an accident and injury or death to vehicle occupants and/or other road users.

Remedy

Owners of affected vehicles can contact their authorised BMW Dealer to schedule an appointment to have the work carried out free of charge. You can locate your closest authorised BMW Dealer at www.bmw.com.au/dealers or call the BMW Australia Recall Hotline on 1800 243 675. For further information and to contact a preferred authorised BMW Dealer service centre via the web, consumers can also utilise the BMW Australia recall webpage and using either the vehicle's VIN or registration, check to see if the vehicle has an outstanding safety recall or technical action. www.recall.bmw.com.au

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — BMW Australia Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-005304

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