REC-005057

active

2021 HARLEY DAVIDSON Pan America and Sportster S

Category: Motorcycle · Supplier: Harley-Davidson Australia Pty Limited

Recall date: 14 February 2022

Defect

Due to a software issue related to the internal temperature of the instrument cluster, if the temperature of the instrument cluster is below 32 degrees Fahrenheit (0 degrees Celsius), the speedometer and neutral indicator may not display as intended. If this occur an error warning message will appear to warn the rider.

Hazard

If the speedometer or neutral indicator is not displayed as intended the rider will be unable to correctly determine the operating speed. This may increase the risk of an accident, causing injury or death to the rider, passenger or other road users.

Remedy

Owners can contact their nearest Harley-Davidson dealer immediately to schedule an appointment to have the software updated in the instrument cluster module at no charge. To find a local dealership, visit https://www.harley-davidson.com/au/en/tools/find-a-dealer.html

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Harley-Davidson Australia Pty Limited — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au