REC-004990

active

2019 VOLKSWAGEN Touareg

Category: Light Vehicle · Supplier: Volkswagen Group Australia Pty Ltd

Recall date: 4 November 2021

Defect

If the tailgate is opened and manually pushed up too far the pre-compressed coil springs may become detached from the boot strut and detach with great force from the mounting.

Hazard

A flying coil springs can lead to significant injuries to vehicle occupants and bystanders.

Remedy

Owners can contact their nearest Volkswagen Dealer to schedule an appointment to have the work carried out at no cost.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Volkswagen Group Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-004990