REC-004965

active

2021 Toyota Prius

Category: Light Vehicle · Supplier: TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED

Recall date: 5 October 2021

Defect

Due to a software fault in the vehicle’s Electronic Control Unit (ECU) a loss of motive power may occur while driving. If this should happen, warning lights would illuminate and the vehicle’s hybrid system would shut down.

Hazard

A loss of motive power could increase the risk of an accident causing injury or death of vehicle occupants and/or other road users.

Remedy

Owners of affected vehicles will be contacted by Toyota and asked to make an appointment at their preferred Toyota dealer for rectification, free of charge. The rectification involves reprogramming of the vehicle's hybrid ECU.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-004965