REC-004964

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2021 ISUZU D-MAX Genuine Canopy Roof Racks

Category: Light Vehicle · Supplier: Isuzu Ute Australia Pty Ltd

Recall date: 30 September 2021

Defect

The internal bracing upper mounts for the Genuine Isuzu Canopy Roof Rack may not meet the manufacturing specifications, should the mount become loose or detached it could result in damage to the canopy shell if remained undetected.

Hazard

If the roof rack becomes loose or detached while loaded this could result in the load being lost. Additionally, in the event of an accident the roof rack may detach increasing the risk of injury or death to vehicle occupants and other road users.

Remedy

Owners should make an appointment with an authorised Isuzu UTE dealer. The dealer will check and verify the installation of the Canopy Roof Rack system and if the fitted product is found to be defective then a full replacement will be provided free of charge. It is highly recommended to not use the Canopy Roof Rack until it has been inspected by local Isuzu UTE Dealer.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Isuzu Ute Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-004964