REC-003921

active

0 BMW 3, 5, 7 SERIES, X5, MINI COUNTRYMAN

Category: Light Vehicle · Supplier: BMW Australia Ltd

Recall date: 28 January 2021

Defect

Foreign bodies or particles may have entered the battery cells and could cause a malfunction in a fully charged high-voltage battery.

Hazard

These impurities could activate a short circuit within the high-voltage battery. This short circuit could cause a fire, increasing the risk of an accident and injury or death to vehicle occupants and/or other road users.

Remedy

BMW Australia will contact all known owners. Consumers may contact an authorised BMW Service centre, or call the BMW Group Customer Interaction Centre on 1800 813 299 to arrange inspection and repair. Consumers can also contact BMW Group Australia via the BMW Group Australia website: https://www.bmw.com.au For further information, consumers can go to the BMW Australia website, and using either their vehicle's VIN or chassis number, check to see if their vehicle has an outstanding technical action, or an outstanding safety recall via https://www.bmw.com.au/en/topics/offers-and-services/recalls.html

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — BMW Australia Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: vehiclerecalls.gov.au