REC-003911

active

0 Mercedes-Benz SPRINTER VANS

Category: Light Vehicle · Supplier: Mercedes-Benz Vans Australia/Pacific Pty Ltd

Recall date: 15 March 2020

Defect

The seat height adjuster seam may not have been welded in accordance with the required specifications.

Hazard

If the weld seam breaks in the event of an accident, this may reduce the protective effect of the restraint systems, increasing the risk of injury to the vehicle occupants.

Remedy

Consumers are asked to contact their most convenient Mercedes-Benz Retailer for a replacement of the seat base, free of charge. To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Vans Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-003911