REC-003739

active

0 Mercedes-Benz Sprinter Van

Category: Heavy Vehicle · Supplier: Mercedes-Benz Australia/Pacific Pty Ltd

Recall date: 8 September 2016

Defect

The bonding between the multi-layered paintwork around the window apertures may not conform to adhesion specifications.

Hazard

There is the potential that as the result of an accident, bonding between the window and window aperture may fail, resulting in the window coming loose from the vehicle and increasing the risk of injury to the vehicle occupants.

Remedy

Letters will be sent to owners of affected vehicles. For further information or queries, contact Mercedes-Benz Australia on 03 95669266.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-003739