REC-003657

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0 VOLKSWAGEN VARIOUS MODELS

Category: Light Vehicle · Supplier: Volkswagen Group Australia Pty Ltd

Recall date: 9 October 2015

Defect

The emissions levels may not meet the regulatory requirements when the affected vehicle is driven under normal conditions.

Hazard

The vehicle may not comply with emissions standards when driven under normal conditions.

Remedy

Volkswagen Group Australia will contact owners of affected vehicles in writing. Owners can make an appointment at a Volkswagen dealership to have the technical measures applied to their vehicles. While most vehicles will only require a software update, some vehicles will also have a minor hardware update. These updates take less than 1 hour and are free of charge. Customers who would like further information can contact the Volkswagen Customer Experience Contact Centre on 1800 504 076 (8.30am to 7pm AEST, Monday - Friday).

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Volkswagen Group Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-003657