REC-001703

active

2014–2018 MERCEDES BENZ Sprinter Van

Category: Light Vehicle · Supplier: MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Recall date: 25 August 2021

Defect

Certain vans with camper body/conversion may experience an electrical fault with the rear axle rotational speed sensor. This fault may result in some of the functions of the Electronic Stability Program (ESP) deactivating. If the ESP control unit functions are deactivated, the driving stability of your vehicle may be impacted.

Hazard

The deactivation of these ESP functions, may increase the risk of an accident resulting in an injury or death to vehicle occupants and other road users.

Remedy

Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to arrange with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible. A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-001703