REC-001409

active

2017–2018 VOLKSWAGEN POLO

Category: Light Vehicle · Supplier: Volkswagen Group Australia Pty Ltd

Recall date: 21 June 2018

Defect

On MY18 Volkswagen Polo models of a limited production period, the belt buckle on the rear left seat can inadvertently become undone.

Hazard

If the fault occurs, the left rear belt buckle can inadvertently release and, as a result, the passenger is not secured by the restraint system in the event of an accident or when braking hard posing a high risk of injury.

Remedy

Volkswagen Group Australia Pty Ltd is contacting all known owners of affected vehicles. Consumers should contact their nearest Volkswagen Dealer to arrange for inspection and repair. Should you require any further information, please contact our toll-free Volkswagen Recall Campaign Hotline on 1800 504 076, between 8.30 am and 8:00 pm Monday to Friday (AEST) or email recalls@success.volkswagen.net.au

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Volkswagen Group Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-001409