REC-001399

active

2016–2020 VOLKSWAGEN TIGUAN

Category: Light Vehicle · Supplier: Volkswagen Group Australia Pty Ltd

Recall date: 2 June 2020

Defect

The roof spoiler can partially or completely detach from the vehicle, due to the use of an unsuitable adhesive.

Hazard

If the roof spoiler was to detach while driving it could increase the likelihood of an accident that may endanger other road users. This could increase the risk of an accident and injury to vehicle occupants or other road users. In the event of a serious accident this may result in death.

Remedy

Affected consumers will be contacted directly by Volkswagen to organise an inspection and repair, free of charge. Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Volkswagen Group Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-001399