REC-001396

active

2014–2018 VOLKSWAGEN TIGUAN (AD)

Category: Light Vehicle · Supplier: Volkswagen Group Australia Pty Ltd

Recall date: 31 January 2019

Defect

Subsequent heating in the LED module for the sunroof background lighting may result in a short circuit due to humidity ingress into the LED module.

Hazard

Consequently, this may result in failure of the background lighting and subsequent heating can cause scorching damage/burning smell. Under unfavourable conditions a vehicle fire may occur.

Remedy

Volkswagen Group Australia Pty Ltd is contacting all known owners of affected vehicles. Consumers should contact their nearest Volkswagen Dealer to arrange for inspection and repair. For further information consumers can contact the toll-free Volkswagen Recall Campaign Hotline on 1800 504 076, between 8.30 am and 8 pm Monday to Friday (AEST) or email recalls@myvw.com.au

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Volkswagen Group Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-001396