REC-001387

active

2011–2016 VOLKSWAGEN TOUAREG

Category: Light Vehicle · Supplier: Volkswagen Group Australia Pty Ltd

Recall date: 30 March 2016

Defect

A circlip on the bearing bracket of the brake pedal may become detached from its locking position. As a result, the bearing pin can move out of one of the two bearings, impairing brake pedal actuation.

Hazard

The loss of braking effectiveness may pose an accident hazard for the driver and other road users.

Remedy

A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Volkswagen Authorised Service Centre or contact Volkswagen Customer care on 1800 504 076

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Volkswagen Group Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-001387