REC-001382

active

0 VOLKSWAGEN TIGUAN

Category: Light Vehicle · Supplier: Volkswagen Group Australia

Recall date: 7 September 2018

Defect

Gas-filled shock absorbers on the rear axle may have an incorrect weld on the lower securing eye of the shock absorber.

Hazard

The lower shock absorber attachment can come loose and affect vehicle handling, posing an accident risk.

Remedy

Volkswagen Group Australia Pty Ltd is contacting all known owners of affected vehicles. Consumers should contact their nearest Volkswagen Dealer to arrange for inspection and repair. For further information consumers can contact the toll-free Volkswagen Recall Campaign Hotline on 1800 504 076, between 8.30 am and 8 pm Monday to Friday (AEST) or email recalls@success.volkswagen.net.au

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Volkswagen Group Australia — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-001382