REC-001375

active

2011–2015 VOLKSWAGEN GOLF, JETTA, PASSAT, POLO, CADDY

Category: Light Vehicle · Supplier: Volkswagen Group Australia Pty Ltd

Recall date: 2 April 2020

Defect

Vehicles fitted with a 7 speed dual clutch gearbox have a fluid leak that can lead to pressure loss in the gearbox. This pressure loss can interrupt the power transmission between the engine and gearbox, resulting in loss of drive function.

Hazard

If the gearbox loses pressure, the vehicle may lose drive functionality. This may increase the risk of an accident occurring, which may result in serious injury to vehicle occupants or other road users.

Remedy

Affected consumers will be contacted directly by Volkswagen to organise for inspection and repair, free of charge. Owners of affected vehicles can also contact the Volkswagen Recall Campaign Hotline on 1800 504 076 (Monday to Friday, 8.30am-8pm AEST) or visit https://www.volkswagen.com.au/app/locals/find-dealer

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Volkswagen Group Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-001375