REC-001373

active

2010–2012 VOLKSWAGEN GOLF, PASSAT & PASSAT CC

Category: Light Vehicle · Supplier: Volkswagen Group Australia Pty Ltd

Recall date: 19 March 2018

Defect

If a bent or broken spring obstructs the clearance of the spindle in the starter motor relay, it can lead to a blockage over time and result in a permanent current supply to the starter motor relay. This can lead to the overheating of the component.

Hazard

If the permanent current supply of the starter motor is not noticed, overheating of the component may occur, resulting in local scorching damage and a possible vehicle fire.

Remedy

Owners of affected vehicles will be contacted by direct mail. Owners should contact their local Volkswagen Authorised Service Centre or contact the Volkswagen Customer Experience contact centre on 1800 607 822 to arrange an inspection and repair of the vehicle.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Volkswagen Group Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-001373