REC-001365

active

0 VOLKSWAGEN POLO

Category: Light Vehicle · Supplier: VOLKSWAGEN GROUP AUSTRALIA PTY LTD

Recall date: 3 May 2015

Defect

On affected vehicles, the pulley on the camshaft adjuster can break. If the camshaft adjuster fails the belt drive of the engine may also be damaged.

Hazard

If the defect occurs, this can lead to oil loss and in the worst case scenario the engine will no longer be timed correctly and valves may contact the pistons. This may pose an accident hazard to the driver or other road users.

Remedy

A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Volkswagen Authorised Service Centre or contact Volkswagen Customer care on 1800 504 076.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — VOLKSWAGEN GROUP AUSTRALIA PTY LTD — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-001365