REC-001305

active

2018–2019 Toyota PRIUS

Category: Light Vehicle · Supplier: Toyota Motor Corporation

Recall date: 4 July 2019

Defect

The 12 volt auxiliary battery may stop charging due to improper soldering on the circuit board in the vehicles DC/DC converter.

Hazard

If the auxiliary battery stops charging, the warning lamps will illuminate to alert the driver of a hazard. Prolonged use of the vehicle may result in the hybrid system shutting down, increasing the risk of an accident due to a loss of drive.

Remedy

Toyota will contact registered owners by mail at their last known address, requesting the owner make an appointment at their preferred Toyota Dealer for inspection and replacement of the DC/DC converter, free of charge. For more information, contact your preferred Toyota Dealer or contact the Toyota Recall Assist Helpline on 1800 987 366 (Monday to Friday, 8am - 6pm AEST).

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Toyota Motor Corporation — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-001305