REC-001221

active

2017–2019 SUBARU IMPREZA

Category: Light Vehicle · Supplier: Subaru (Aust) Pty Limited

Recall date: 20 June 2019

Defect

The left hand rear door window glass may have been inadequately tempered, due to an improper cooling process during manufacture.

Hazard

If the glass is broken, it will not shatter into small pieces as intended, but rather into large fragments or shards of glass. This could increase the risk of injury in the event of a crash.

Remedy

Subaru will contact registered owners by mail at their last known address, requesting the owner make an appointment at their preferred Subaru Dealer for replacement of the left hand rear window glass free of charge. For further information, contact your nearest Subaru dealership or the Subaru Customer Relations Team on 1300 550 994 (Monday to Friday, 8.30am – 5pm AEST).

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Subaru (Aust) Pty Limited — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-001221