REC-001038

active

2013–2017 MITSUBISHI OUTLANDER

Category: Light Vehicle · Supplier: Mitsubishi Motors Australia Ltd

Recall date: 31 May 2017

Defect

Due to improper engine software, EV software and spark plug specification, the petrol engine may shut down unexpectedly. This will limit the vehicle to EV drive mode only, with no electric charge by the engine.

Hazard

The EV battery may discharge resulting in lack of power and risk of an accident.

Remedy

Mitsubishi Motors Australia will contact all known owners by mail and advise them to present their vehicle to their preferred dealer to have the vehicle rectified with revised software and spark plugs. Consumers who require further information should contact Mitsubishi Motors Australia on 1300 1312 11 or contact their preferred Dealer or visit https://www.mitsubishi-motors.com.au/customer-assistance/locate-a-service-centre#

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mitsubishi Motors Australia Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-001038