REC-001006

active

2018–2019 Mercedes-Benz A CLASS

Category: Light Vehicle · Supplier: Mercedes-Benz Australia/Pacific Pty Ltd

Recall date: 19 August 2020

Defect

The condensation drain hose of the air conditioning system may not have been correctly installed.

Hazard

Condensation may leak into the vehicle interior and cause malfunctions in different electrical components. The following may occur: . the airbag control unit may fail . it may not be possible to start the vehicle . engine limp-home mode may be activated during vehicle operation . the fuel pump may not work correctly . the emergency call system may be impaired. These events would increase the risk of an accident that may result in injury or death of vehicle occupants and other road users.

Remedy

Consumers are asked to contact their most convenient Mercedes-Benz retailer for a free of charge repair. To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-001006