REC-000985

active

2018–2021 Mercedes-Benz VS 30 SPRINTER VANS

Category: Light Vehicle · Supplier: Mercedes-Benz Australia/Pacific Pty Ltd

Recall date: 3 May 2021

Defect

The gear recognition function in the transmission may not function as intended in some vehicles. This may cause the reversing lamp to stop working until the next ignition change, or the next engine start.

Hazard

Loss of reverse lights may reduce the visibility of the vehicle and provide no indication that the vehicle is reversing, increasing the risk of an accident leading to serious injury or death to vehicle occupants, other road users or pedestrians.

Remedy

Consumers are asked to contact their most convenient Mercedes-Benz Retailer to arrange an appointment for the required software update. To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000985