REC-000981

active

2020 Mercedes-Benz SPRINTER VANS

Category: Light Vehicle · Supplier: Mercedes-Benz Australia/Pacific Pty Ltd

Recall date: 12 May 2021

Defect

As part of the production process, the B-Pillar that joins the floor panel structure may not be welded correctly.

Hazard

In the event of a side impact accident, the weld joint may fail and could cause reduced protection for the fuel tank and vehicle occupants. This increases the risk of injury or death to the vehicle occupants and other road users.

Remedy

Consumers are asked to contact their most convenient Mercedes-Benz Retailer for a free of charge repair. To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000981