REC-000979

active

2019–2020 Mercedes-Benz A CLASS

Category: Light Vehicle · Supplier: Mercedes-Benz Australia/Pacific Pty Ltd

Recall date: 16 December 2020

Defect

The volume of oil in the dual clutch transmission may be too high.

Hazard

If the oil level is too high, transmission oil could foam up, which can lead to the vehicle stalling. In extreme driving situations, transmission oil might leak, spilling on to the road or coming in contact with hot engine components and creating a fire risk. This increases the risk of a crash and injury or death to vehicle occupants and/or other road users. Also, the maximum levels of CO2 and exhaust gas emissions may be exceeded.

Remedy

Consumers are asked to contact their most convenient Mercedes-Benz Retailer for a free of charge inspection and repair if required. To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000979