REC-000978

active

2018–2020 Mercedes-Benz C300E, GLC300E

Category: Light Vehicle · Supplier: Mercedes-Benz Australia/Pacific Pty Ltd

Recall date: 16 December 2020

Defect

The shielding of the high-voltage wiring harness may not be able to prevent electrical overload.

Hazard

As a result, a contact point of the high-voltage wiring harness to the power electronics may overload. If this occurs, there could be a loss of the vehicle's electronics. If the vehicle electronics malfunction, the vehicle may stall, increasing the risk of a crash, causing injury or death to vehicle occupants and/or other road users.

Remedy

Consumers are asked to contact their most convenient Mercedes-Benz Retailer for a free of charge check and repair if required. To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000978