REC-000975

active

2020 Mercedes-Benz SPRINTER

Category: Light Vehicle · Supplier: Mercedes-Benz Australia/Pacific Pty Ltd

Recall date: 15 December 2020

Defect

The outer layer of the brake hoses at the front and rear axles may have been damaged during the production process.

Hazard

Affected brake hoses may leak brake fluid. This will reduce the vehicle's braking power and directional stability, increasing the risk of an accident that could cause injury or death of the vehicle occupants or other road users.

Remedy

Consumers are asked to contact their most convenient Mercedes-Benz Retailer for a free of charge check and repair if required. To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000975