REC-000969

active

2018–2020 Mercedes-Benz C63, GT63, GLC63S

Category: Light Vehicle · Supplier: Mercedes-Benz Australia/Pacific Pty Ltd

Recall date: 7 October 2020

Defect

The software of the Electronic Stability Program (ESP) control unit may be incorrectly programmed for the type of brake in the vehicle.

Hazard

Incorrect programming could lead to an inappropriate ESP intervention in some driving situations, increasing the risk of a crash or injuries and death of vehicle occupants and other road users.

Remedy

Consumers are asked to contact their most convenient Mercedes-Benz Retailer for a free of charge repair. To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000969