REC-000967

active

2019–2020 Mercedes-Benz SPRINTER

Category: Light Vehicle · Supplier: Mercedes-Benz Australia/Pacific Pty Ltd

Recall date: 26 August 2020

Defect

The electric lines and wiring harness for the side air bag that are routed near the frame for the rotating seats may get jammed and become damaged.

Hazard

A damaged line could cause random triggering of the side air bag, or triggering of the airbag may not occur in an accident. These hazards could lead to an increased risk of serious injury or death of vehicle occupants in an accident.

Remedy

Consumers are asked to contact their most convenient Mercedes-Benz retailer for a free of charge repair. To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000967