REC-000949

active

2000–2010 Mercedes-Benz C, CLK, CLS and E Class Passenger Cars

Category: Light Vehicle · Supplier: Mercedes-Benz Australia/Pacific Pty Ltd

Recall date: 12 August 2020

Defect

The durability of the bonding between the sunroof glass panel and the sliding roof frame on some vehicles might not meet specifications and the glass panel may separate from the vehicle.

Hazard

If the glass panel separates from the vehicle, there is a risk of an accident resulting in injury or death of other road users.

Remedy

Consumers are requested to contact their most convenient Mercedes-Benz retailer for a free of charge inspection of their sunroof, and repair, if required. To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000949