REC-000948

active

2015–2019 Mercedes-Benz VITO

Category: Light Vehicle · Supplier: Mercedes-Benz Vans Australia/Pacific Pty Ltd

Recall date: 12 March 2020

Defect

Vehicles with an auxiliary battery installed under the front driver seat may not include a seat base cover, which may result in the seat base being used as a storage compartment, which is not its intended use.

Hazard

If a conductive object is stored in the auxiliary battery compartment and connects the two battery terminals, this may cause a short circuit and potentially result in a fire, increasing the risk of injury to vehicle occupants and bystanders.

Remedy

Consumers are asked to immediately contact their most convenient Mercedes-Benz Retailer for a replacement retrofit cover, free of charge repair. To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Vans Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000948