REC-000944

active

2018–2019 Mercedes-Benz VS30 SPRINTER VANS

Category: Heavy Vehicle · Supplier: Mercedes-Benz Vans Australia/Pacific Pty Ltd

Recall date: 30 October 2019

Defect

The threaded connection of the upper hood catch may not have been tensioned correctly.

Hazard

If the defect occurs, the hood may open while driving and increase the risk of accident or injury to vehicle occupants, and other road users.

Remedy

Consumers are requested to contact their preferred authorised Mercedes-Benz Retailer for a free of charge inspection of the threaded connection of the hood catch, and re-tension where required. To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Vans Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000944