REC-000942

active

2017–2019 Mercedes-Benz CLS CLASS

Category: Light Vehicle · Supplier: Mercedes-Benz Australia/Pacific Pty Ltd

Recall date: 17 October 2019

Defect

The electric line for the power supply of the coolant pump may make contact with the engine fan, causing damage.

Hazard

This may lead to a malfunction of the coolant pump or a deactivation of the 48V on-board electrical system, potentially causing: - the engine to stall due to extremely high coolant temperature - the engine to not restart after the shut-off by the ECO start/stop or 'glide mode' functions. In the above cases, the vehicle could stall, increasing the risk of an accident and injury to the vehicle occupants and other road users. In the event of a serious accident this may result in death.

Remedy

Consumers should contact their most convenient authorised Mercedes-Benz Retailer for a free-of-charge repair. To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000942