REC-000939

active

2019 Mercedes-Benz SPRINTER VS30

Category: Light Vehicle · Supplier: Mercedes-Benz Vans Australia/Pacific

Recall date: 9 September 2019

Defect

Due to a software fault, the vehicle's rear external lights may malfunction in certain Sprinter vehicles, when the rotary light switch is moved to a different position in less than 0.5 seconds.

Hazard

If the vehicle's rear external lights malfunction, the brightness of the rear lamps may be reduced significantly, or fail completely. The vehicle will be less visible, increasing the risk of an accident and injury to all road users.

Remedy

Consumers are requested to contact their most convenient authorised Mercedes-Benz Van retailer for a free of charge software update. To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Vans Australia/Pacific — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000939