REC-000938

active

2019 Mercedes-Benz GLE, CLA, C, E & S

Category: Light Vehicle · Supplier: Mercedes-Benz Australia/Pacific Pty Ltd

Recall date: 29 August 2019

Defect

Due to an error in the active brake assist software, one of the radar sensor control units may fail.

Hazard

If a radar sensor control unit fails, the braking assist may not activate during a collision, increasing the risk of impact and injury to all road users.

Remedy

Consumers are requested to contact their most convenient authorised Mercedes-Benz Retailer for a free of charge software update. To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000938