REC-000937

active

2019 Mercedes-Benz GLE

Category: Light Vehicle · Supplier: Mercedes-Benz Australia/Pacific

Recall date: 21 August 2019

Defect

The air conditioning systems drain hoses may not have been installed correctly, and may result in condensation leaking into the vehicle's interior.

Hazard

If condensation leaks into the vehicle's interior, this may cause various electrical function errors, including: - automatic emergency call (eCall) may fail - vehicle may not unlock - vehicle may not start - electrical wiring may short circuit - active engine-limp-home mode may fail The risk of a possible short circuit poses a fire hazard. Other electrical function errors may increase the risk of an accident and/or injury to vehicle occupants and other road users.

Remedy

Consumers are requested to contact their most convenient authorised Mercedes-Benz Retailer for a free of charge repair. To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au/

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000937