REC-000935

active

2019 Mercedes-Benz SPRINTER

Category: Light Vehicle · Supplier: Mercedes-Benz Vans Australia/Pacific Pty Ltd

Recall date: 19 June 2019

Defect

Due to a software defect, the automatic high beam headlights may not operate as intended.

Hazard

The vehicle's headlights may not revert to low beam automatically when oncoming vehicles approach, increasing the risk of an accident for oncoming vehicles.

Remedy

Consumers are requested to contact their most convenient authorised Mercedes-Benz Van Retailer for a free of charge repair. To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Vans Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000935