REC-000932

active

2018–2019 Mercedes-Benz A, C, CLS

Category: Light Vehicle · Supplier: Mercedes-Benz Australia/Pacific Pty Ltd

Recall date: 31 March 2019

Defect

The software in the powertrain control unit may not operate as intended. The engine warning light may not activate to warn the driver of the fault. A reset of the control unit might take place while driving.

Hazard

If the reset of the control unit takes place during an ECO stop, the engine may not start again automatically. In addition, the engine may lose power and the vehicle might coast down whilst in motion. Unexpected engine failure may result in an accident and injury to occupants of the vehicle and other road users.

Remedy

Affected consumers will be contacted by Mercedes-Benz to organise a free repair. Consumers can also contact their most convenient Mercedes-Benz retailer using https://www.dealerlocator.mercedes-benz.com.au/

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000932