REC-000926

active

2017–2018 Mercedes-Benz C Class & GLC Class

Category: Light Vehicle · Supplier: Mercedes-Benz Australia/Pacific Pty Ltd

Recall date: 24 December 2018

Defect

A concern may exist with the software in the vehicles Audio 20 control unit that will affect the automatic occupant detection for the front passenger seat in the vehicles effected.

Hazard

A fault in the automatic occupant detection system (or software) for the front passenger airbags may cause an incorrect reading. This may result in the airbag not activating correctly in an accident, increasing the risk of injury.

Remedy

Consumers are requested to contact their most convenient Mercedes-Benz retailer for a free of charge repair. To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000926