REC-000906

active

2019–2020 Mercedes-Benz ACTROS, AROCS

Category: Heavy Vehicle · Supplier: Daimler Truck and Bus Australia Pacific Pty Ltd

Recall date: 1 April 2020

Defect

If the vehicle is started via a jump-start facility and not the start/stop switch, the vehicle may be automatically switched off while driving.

Hazard

If the ignition switches off automatically while driving, this can increase the risk of an accident and/or injury to the driver, vehicle occupants and/or other road users.

Remedy

Owners are requested to arrange a mutually convenient time with any authorised Daimler Truck and Bus dealership to have the switch-off time in the electronic ignition system control unit parameter changed from 30 minutes to the maximum allowable time of 42.5 hours. A complete list of authorised dealerships can be found at https://www.mercedes-benz-trucks.com/en_AU/home.html

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Daimler Truck and Bus Australia Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000906