REC-000901

active

2019–2020 Mercedes-Benz GLE

Category: Light Vehicle · Supplier: Mercedes-Benz Australia/Pacific Pty Ltd

Recall date: 28 July 2020

Defect

The weld seams' strength on the rear bumper cross member might not meet the required specification.

Hazard

In the event of a vehicle breakdown, if the rear towing eye is used for winching a vehicle onto a tow truck, cracks might occur in the weld seams and the rear cross member may detach from the vehicle, increasing the risk of an accident and serious injury or death of vehicle occupants and other road users.

Remedy

Consumers are asked to contact their most convenient Mercedes-Benz retailer for a free replacement of the rear bumper cross member. To find a local Mercedes-Benz dealer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mercedes-Benz Australia/Pacific Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000901